FAQ's

What fabrics are used to make Ava Madison’s dresses?

Ava Madison uses high quality fabrics and advises that they are handled with care. All dresses are lined with anti-static breathable acetate lining and dresses are made using two or three layers of fabric depending on the style. Where possible, Ava Madison offers clients choice in fabric from silky tulle, silk georgettes, silk chiffons and silk satins. Each Ava Madison creation is made from luxurious high quality fabrics sourced from the industries leading suppliers to create an elegant, feminine and glamorous look.

What colours are available?

An extensive colour palette is available to brides and their maids ranging from shimmering pinks to bold accents. Brides have the choice of neutral tones in silky tulles, soft bridal colours in irridescent chiffons and a wide range of fashion and bridal colours in silk georgettes and silk satins.

Where can I purchase Ava Madison Dresses?

Melbournian clients can contact Ava Madison on sales@avamadison.com.au to arrange an appointment to visit the North Balwyn showroom or log on to the Ava Madison website at www.avamadison.com.au and fill out the contact us form.

Ava Madison is currently stocked in Subiaco, Western Australia at Bride and Groom store, http://www.brideandgroomstore.com.au/

Interstate brides can purchase an Ava Madison creation by choosing a colour theme and providing accurate measurements to Ava Madison. The team at Ava Madison will send you a range of appropriate colour swatches to suit your wedding day colour palette and can commence orders upon receiving a 50% deposit of the total amount plus postage.

Stay tuned for more interstate stockists.

How do I know what size to choose?

  1. Measure yourself following the information provided
  2. Based on your measurements decide on your most accurate size from our size chart
  3. Email your order details to sales@avamadison.com.au

What are your payment methods?

Ava Madison accepts bank deposits and money orders.

How much is delivery?

Delivery charges are calculated per item and will vary depending on the delivery location. All garments are delivered using registered post and beautifully packed. Please contact Ava Madison to request a quote for delivery charges.

Does Ava Madison deliver overseas?

Yes. Please contact us at sales@avamadison.com.au for further details.

How do I make an appointment to view Ava Madison's Collection?

Melbourne brides
Please complete the form provided under contact us at www.avamadison.com.au or alternatively email Ava Madison directly at sales@avamadison.com.au to arrange a convenient time to view the collection at the luxe North Balwyn showroom. Ava Madison offer after hour and weekend appointments in addition to their weekday appointments as they understand how busy life becomes when you are planning a wedding.

WA brides
Visit the Bride and Groom Store at
363 Hay St. Subiaco WA 6008 ph. 08 9388 3221

How long does it take to make a dress?

Ava Madison works to a 12-14 week timeframe. However, timeframes are flexible should you require your dress sooner. It is advisable to discuss this with the Ava Madison team and they will accommodate where possible.

We strongly advise you allow 4 weeks prior to your wedding day for pick up. This will provide you with ample time to make any minor alterations you may require once you obtain your garment.

Can I have a dress tailor made if I send Ava Madison my measurements?

Unfortunately, we do not offer made to measure. Please see our size chart to find your size or alternatively visit our North Balwyn showroom or one of our reputable stockists to try on an Ava Madison creation.

We have a wide range of styles and fabrics to suit various body shapes and colour themes.

Where are Ava Madison's dresses made?

Ava Madison dresses are proudly designed, made and retailed in Australia. Ava Madison believes that a garment should be nurtured at every stage and by committing to local manufacturing they are able to provide their consumers with a superior product that exudes sophistication and quality.

How do I take my measurements?

It is very important your measurements are accurate. We want to provide you with the best fitting dress based on the measurements you provide.

Using a soft measuring tape and for the best possible fit measure over your undergarments.

Bust: Measure the fullest part of your bust line, across the bust and back.

Waist: Measure the narrowest part of your torso.

Hips: Measure 8" down from your waist, the fullest part of your hip.

Ava Madison strongly advises you have someone else measure you, a tailor or seamstress would be ideal.

Once you have your measurements please look at the size chart provided and decide on the size that fits you best. If you feel that you fall between two sizes from our size chart we recommend you select the larger size, as it's easier to take in a garment than it is to let out.

Can I cancel my order or will I lose my deposit?

All orders require a 50% deposit which is non refundable.

Can I return or exchange a dress?

Ava Madison will not accept liability for change of mind. All orders require 50% deposit (non refundable). Full payment is required prior to pick up of order. No returns or exchange on items unless faulty. No claim for a faulty item will be accepted if the garment is not in its original state.




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